Support
We're here when you need us
Real support from real people. Whether you're onboarding for the first time or troubleshooting during peak season, our team is ready to help.
Phone Support
Talk to a real person. No phone trees, no chatbots. Call us and get help.
(502) 352-1040
Email Support
Send us a detailed message and we'll get back to you within one business day.
support@taxfeedersoftware.com
Support Hours
Monday–Friday, 10am–6pm EST. Extended hours and weekends during tax season.
Jan–Apr: Extended Hours
Resources to get you started
From first-time setup to advanced features, we have guides for every step.
Onboarding Walkthrough
Step-by-step guidance to set up your account, import data, and file your first return.
Software Training
Video tutorials and documentation covering every feature of the TaxFeeder platform.
E-File Guide
How to submit federal and state returns electronically, track acknowledgments, and resolve rejections.
Bank Product Setup
Get your Refund Advantage, Refundo, Republic, and SBTPG integrations configured and start offering refund products.
Office Management
Learn how to add preparers, set permissions, and use the dashboard to manage your office.
Reseller Quick Start
For new resellers: how to set up your branded software, add your first preparers, and start earning.
Frequently asked questions
Quick answers to the most common questions about TaxFeeder Software.
Platforms
Desktop, Online & Hosted
Starting Price
$599 with volume discounts
Bank Partners
Refund Advantage, Refundo, Republic, SBTPG
Data Conversions
Drake, ProSeries, TaxSlayer, TaxWise + business variants
Still need help?
Our team is standing by. Give us a call or send a message.
